WHAT IS YOUR TURN AROUND TIME TO PROCESS MY ORDER?
2-5 BUSINESS DAYS
PLEASE NOTE THAT USPS TIMEFRAMES DIFFER DEPENDING ON FIRST CLASS OR PRIORTIY SHIPPING
WHAT IS YOUR RETURN POLICY?
Unfortunately we do not accept returns due to the nature of our products. If you have a product that arrives broken or you are unhappy with the quality of the product please use the contact us portion on this site to reach out and we will assist you.
ARE THE CLIPS AND TEETHERS SAFE FOR MY BABY TO USE?
Yes, all Ruby & Co teethers and clip products are CPSIA tested, safe, and certified. The materials are tested in labs to make sure they are safe and free of lead, PVC, BPA, phthalates, latex and other harmful metals and chemicals. We also test our beads, leathers, cords, glues, and sealants.
IS IT POSSIBLE FOR BEADS TO COME OFF POSING A CHOKING HAZARD?
Due to how our clips are assembled, it is almost impossible for beads to come loose. The only way for beads to come off would be if the cord was cut with a scissors.
WILL RUBY & CO BE SOLD IN STORES?
Ruby & Co is a small scale operation with big dreams. We have our etsy shop, this website, and we aim to launch select products to Amazon Late 2019
HOW DO YOU CARE FOR THE SWADDLE BLANKETS?
For your swaddle blankets-
Wash before first use.For washing muslin fabric you can machine wash gentle or handwash. Due to the thin fabric, please do not machine dry normally. Either tumble dry on low or lay flat to dry. Avoid dry cleaning and ironing.
DO YOU OFFER WHOLESALE?
Yes, please send us an email or DM regarding wholesale availability
DO ANY BRICK AND MORTAR SHOPS CARRY RUBY & CO?
Yes! You can find our products at Lil Sugar Boutique in Callahan Florida, The Studio in Blackshear, Georgia, Grow Family Yoga Studio in Avondale and a few others coming soon!